Home/Services/Quality & Business Excellence/King Abdulaziz Quality Award

King Abdulaziz Quality Award

A clear path to excellence recognition—model alignment, measurable results, and audit-ready evidence.

Why it matters

KAQA recognizes organizations that deliver sustained performance and value for society. Readiness is strongest when day-to-day management systems (quality, continuity, security, environment, OH&S) and process-maturity practices are already operated and when results are traceable to strategy, stakeholders, and national priorities. Relevant credentials you already use can reinforce KAQA evidence in People, Process, and Society/Value result areas. If useful, they are referenced explicitly in the evidence index. (Other listings are noted internally but only cited where they add value to KAQA criteria.)

Section Icon

How KAQA readiness is built

Scope & model mapping

Confirm sector/size category and map the KAQA criteria to your context (leadership, strategy, customers/beneficiaries, people & culture, partnerships & resources, processes & digital enablement, and results).

Baseline & evidence scan

Review strategies, policies, KPIs, and improvement records; link existing management-system artifacts (e.g., ISO procedures, audits, management reviews, exercises) to the relevant KAQA items.

Stakeholder insights

Consolidate customer/citizen, employee, and partner feedback (surveys/interviews/VoC); align measures with the results required by the model.

Results framework

Define a concise results pack—customer, people, operational, financial, and society value—with time series, targets, and benchmarks; highlight causal links to initiatives.

Improvement plan

Identify gaps and quick wins; prioritize actions across leadership routines, capability building, process control, service quality, and digital enablement.

Storyboards & narratives

Prepare structured write-ups that answer the KAQA prompts (approach, deployment, learning, integration), referencing evidence items directly.

Mock assessment & calibration

Run a simulated assessment with scoring, panel Q&A, and site-visit rehearsal; refine narratives, exhibits, and data quality.

Submission & continuity

Assemble the application, evidence index, and references; set a cadence to keep indicators current beyond the award cycle.

What you get

  • Model-to-practice map showing where each KAQA criterion is satisfied, partially met, or missing.
  • Evidence index linking KAQA items to policies, KPIs, audits, exercises, and improvement records (including ISO and CMMI artifacts where relevant).
  • Results pack with trend lines, targets, and external benchmarks for customer, people, operations, financial, and societal impact.
  • Improvement plan with owners, milestones, and success measures.
  • Storyboards & panel prep (concise narratives, exhibits, and Q&A guide).
  • Submission bundle and a simple refresh plan to sustain performance and readiness.

Ready to pursue KAQA excellence?

Let's discuss how we can help you achieve King Abdulaziz Quality Award readiness with measurable results and audit-ready evidence.

Get Started
    King Abdulaziz Quality Award (KAQA) | Readiness, Evidence & Results | Nozom