Emergency & Crisis Management
Resilience is proven in minutes, not months. This section brings together the disciplines that keep services available, compress time-to-contain, and turn lessons into measurable improvement, with clear owners, evidence, and a calm operating rhythm.
What we deliver
- Continuity that holds under pressure: Critical services, dependencies, and RTO/RPO targets backed by tested strategies, playbooks, and communications.
- Crisis decisions you can trust: Scenario design, dynamic injects, facilitation, and after-action analysis that turn uncertainty into practiced action with board-ready evidence.
- Minutes-to-action response: Live investigation and pre-approved containment across endpoint, cloud, and identity, with guardrails and audit-ready timelines.
- Always-on visibility: High-signal detections, 24/7 triage, and integrated escalation that shrink dwell time; OT-aware options for industrial sites.
Our services
- Business continuity management: Identify critical services and recovery targets; build strategies, role-based playbooks, exercises, supplier/cloud/site resilience, and a refresh rhythm.
- Crisis simulation and wargaming: Design and run tabletops/wargames with dynamic injections, time-boxed turns, and after-action reviews to strengthen leadership decisions and coordination.
- Real-time RESPONSE: Investigate live systems, isolate devices/sessions, adjust cloud/identity policies, and document actions/approvals for rapid recovery and learning.
- 24/7 MONITORING: Fuse endpoint, identity, network, and cloud telemetry; tune detections; operate round-the-clock triage, escalation, and evidence capture.
Why clients choose us
- Evidence over assumptions: Decision logs, inject timelines, exercise results, alert/action histories, organized for leadership reviews and audits.
- Speed with safety: Pre-approved moves and rollback paths pair fast containment with stability; higher-risk actions use human checks.
- End-to-end coherence: Monitoring, response, continuity, and improvement are linked, so findings feed detections, policies, and next exercises.
- Operational realism: OT/ICS-aware monitoring methods and practical fallback options (alternate sites, manual workarounds, failover).
Getting started
Begin with a continuity baseline & quick exercise: confirm critical services and targets, run a focused tabletop with dynamic injects, and test the monitoring to response handoff.