ITIL

Is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL provides a comprehensive framework of best practices for delivering efficient and effective IT services

What is Information Technology Infrastructure Library

Gives a detailed description of a number of important practices in information technology, and provides comprehensive reference lists, in addition to the tasks and procedures that any company can modify to suit its needs. These concepts and practices are published in a series of books, each book covering a section from the Information Technology Department

TECHNICAL CONSULTING

The methodology of ITIL

• Processes: ITIL defines numerous processes, such as Incident Management, Change Management, Problem Management, and Service Level Management, which guide how IT services are managed and delivered

• Functions: ITIL identifies various functions within an organization, like Service Desk, Technical Management, and Application Management, which contribute to the delivery of IT services

• Roles: ITIL defines specific roles and responsibilities, ensuring that there is clarity about who does what within each ITIL process

• Service Lifecycle: ITIL describes the service lifecycle from the initial idea to the retirement of a service. It emphasizes that IT services should be planned, designed, delivered, and continually improved

• Service Catalog: A service catalog is a key concept in ITIL, providing a list of available services that IT delivers to users or customers. It helps users understand what services are available and how to request them

• Key Performance Indicators (KPIs): ITIL emphasizes the importance of defining and monitoring KPIs to measure the performance and effectiveness of IT services and processes

Implementing the ISO 27001 Information Security Management System:

• A systematic study of information security risks within the organization

taking into account threats, vulnerabilities and the effects resulting.

• Design and implement a coherent and comprehensive set of

information security controls, risk handling procedures unacceptable risks.

• Adopting a comprehensive information security system to ensure

that information security controls continue to meet the organization's information security needs on an ongoing basis.

Benefits of the structure library for information technology

Reducing information technology costs

Improving IT services through the use of proven best practices

Improving customer satisfaction through a more professional approach in providing service

Commitment to international standards and directives

Improving productivity within the facilities

Strengthening relationships with customers by providing effective services that meet their needs

Building a stable environment that helps the organization to grow and change

How it Works

The process — Behind the scenes.

Initiate Cybersecurity Operating model.

Initiate Cybersecurity Operating model

Establish an Operating Model framework

Initiate Cybersecurity Operating model

Establish an Operating Model approach

Initiate Cybersecurity Operating model

Defining Vision, Principles, Capabilities.

Initiate Cybersecurity Operating model

Establish an organization Blueprint

Initiate Cybersecurity Operating model

Building an organization Roadmap

Initiate Cybersecurity Operating model

Implementing an organization Blueprint

Initiate Cybersecurity Operating model

How CMMI can help your organization:

Increases customer satisfaction.

Improves the chance of landing and retaining new customers.

Increases productivity and efficiency.

achieve more profits.

Increases ability to achieve project goals and business goals.

Facilitates the handling of risk and uncertainty.

Assists in identifying skill gaps and breaking down workflow barriers.

Promotes communication with standards across the organization.

How it Works

The process — Behind the scenes.

Initiate Cybersecurity Operating model.

Establish an Operating Model framework.

Establish an Operating Model approach.

Defining organization Vision, Principles, Capabilities.

Establish an organization Blueprint.

Building an organization Roadmap.

Implementing an organization Blueprint.

something good about how the work is done

ISO Standards

ISO/IEC 27001
ISO/IEC 31000
ISO/IEC 22301eCommerce Solutions made easy.
ISO/IEC 2000No coding required! Live Editor.

ISO/IEC 27001

ISO/IEC 27001

ISO/IEC 27001 is the international standard for information security.

Setting specification for an effective ISMS (information security management system).

ISO 27001's best-practice approach helps organizations manage their information security by addressing people, processes and technology.

ISO/IEC 27017 is a security standard developed for cloud service providers and users to make a safer cloud-based environment and reduce the risk of security problems.

ISO/IEC 27018

ISO/IEC 27018:2019

Confidentiality is a key concern in a cloud computing environment.

ISO/IEC 27018:2019 takes into consideration the regulatory requirements for the protection of identifiable personal information (IPI) that may be applicable in the context of risk assessment.

ISO/IEC 27018:2019 sets out guidelines related to a cloud service provider’s information security.

Information Security Management

NOZOM will Support you by:

Plan the implementation and operation of your service management system.

Implement the service management plan.

Monitor measure and review the achievement of service management objectives.

Identify actions for continual improvement.

ISO/IEC 31000

ISO/IEC 31000

The ISO 31000 risk management standard defines the requirements for effective risk management in enterprises, which can be applied to the planning, management activities.

The ISO 31000 communication processes in public, private or social areas, aiming to increase operational efficiency, management, shareholder trust.

The ISO 31000 minimizes deferent kinds of losses.

ISO/IEC 31000

ISO/IEC 31000 Result

ISO/IEC 31000 Enterprise Risk Management System Certificate shows that the organization has a corporate identity and gives reputation to its competitors.

In the ruthless competition conditions of today's world, every effort is to be one step ahead of the competitors.

Information Security Management

NOZOM will Support you by:

Plan the implementation and operation of your service management system.

Implement the service management plan.

Monitor measure and review the achievement of service management objectives.

Identify actions for continual improvement.

ISO/IEC 22301

ISO/IEC 22301

ISO 22301 Business Continuity Management System, establishes processes, procedures, decisions and activities

ISO 22301 ensures the continuation of the establishment activity as a result of the interruption of an activity after an unexpected negative situation within the company.

ISO 22301 measure the ability of the organization to provide the products or services continues to be determined at an acceptable levels.

proactive and reactive plans to help organizations avoid crises and disasters, they help to ensure that such situations can be quickly restored to the usual situation.

Information Security Management

NOZOM will Support you by:

Plan the implementation and operation of your service management system.

Implement the service management plan.

Monitor measure and review the achievement of service management objectives.

Identify actions for continual improvement.

ISO/IEC 20000

ISO/IEC 20000

ISO 20000 certification can help improve your organization’s reputation and set you aside from the competition.

building credibility and trust in your ability to manage your IT services effectively, it can elevate your organization when looking for new business opportunities.

ISO/IEC 20000 is the international ITSM (IT service management) standard, It enables IT departments to ensure that their ITSM processes are aligned with the business’s needs and international best practices.

ISO/IEC 20000

ISO/IEC 20000 Result

The standard describes a set of management processes designed to help you deliver more effective IT services.

It gives you the methodology and the framework to help you manage your ITSM.

allowing you in proving that your company follows the best practices; in turn, these best practices will help your organization to improve your delivery of IT services.

Information Security Management

NOZOM will Support you by:

Plan the implementation and operation of your service management system.

Implement the service management plan.

Monitor measure and review the achievement of service management objectives.

Identify actions for continual improvement.

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standard framework consisting of several tools

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We aim to support our clients' Cyber Security through the whole journey and fulfill roadmaps requirements.

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Is the profound shift that organizations undergo by integrating digital technologies into all aspects of their operations

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ITIL

What is Information Technology Infrastructure Library

TECHNICAL CONSULTING

TECHNICAL CONSULTING

The methodology of ITIL

• Processes: ITIL defines numerous processes, such as Incident Management, Change Management, Problem Management, and Service Level Management, which guide how IT services are managed and delivered

• Functions: ITIL identifies various functions within an organization, like Service Desk, Technical Management, and Application Management, which contribute to the delivery of IT services

• Roles: ITIL defines specific roles and responsibilities, ensuring that there is clarity about who does what within each ITIL process

• Service Lifecycle: ITIL describes the service lifecycle from the initial idea to the retirement of a service. It emphasizes that IT services should be planned, designed, delivered, and continually improved

• Service Catalog: A service catalog is a key concept in ITIL, providing a list of available services that IT delivers to users or customers. It helps users understand what services are available and how to request them

• Key Performance Indicators (KPIs): ITIL emphasizes the importance of defining and monitoring KPIs to measure the performance and effectiveness of IT services and processes

Implementing the ISO 27001 Information Security Management System:

• A systematic study of information security risks within the organization

taking into account threats, vulnerabilities and the effects resulting.

• Design and implement a coherent and comprehensive set of

information security controls, risk handling procedures unacceptable risks.

• Adopting a comprehensive information security system to ensure

that information security controls continue to meet the organization's information security needs on an ongoing basis.

Reducing information technology costs

Improving IT services through the use of proven best practices

Improving customer satisfaction through a more professional approach in providing service

Commitment to international standards and directives

Improving productivity within the facilities

Strengthening relationships with customers by providing effective services that meet their needs

Building a stable environment that helps the organization to grow and change

The process — Behind the scenes.

Initiate Cybersecurity Operating model.

Establish an Operating Model framework

Establish an Operating Model approach

Defining Vision, Principles, Capabilities.

Establish an organization Blueprint

Building an organization Roadmap

Implementing an organization Blueprint

How CMMI can help your organization:

Increases customer satisfaction.

Improves the chance of landing and retaining new customers.

Increases productivity and efficiency.

achieve more profits.

Increases ability to achieve project goals and business goals.

Facilitates the handling of risk and uncertainty.

Assists in identifying skill gaps and breaking down workflow barriers.

Promotes communication with standards across the organization.

The process — Behind the scenes.

ISO Standards

ISO/IEC 27001

ISO/IEC 27001

ISO/IEC 27001 is the international standard for information security.

Setting specification for an effective ISMS (information security management system).

ISO 27001's best-practice approach helps organizations manage their information security by addressing people, processes and technology.

ISO/IEC 27017 is a security standard developed for cloud service providers and users to make a safer cloud-based environment and reduce the risk of security problems.

ISO/IEC 27018

ISO/IEC 27018:2019

Confidentiality is a key concern in a cloud computing environment.

ISO/IEC 27018:2019 takes into consideration the regulatory requirements for the protection of identifiable personal information (IPI) that may be applicable in the context of risk assessment.

ISO/IEC 27018:2019 sets out guidelines related to a cloud service provider’s information security.

Information Security Management

NOZOM will Support you by:

Plan the implementation and operation of your service management system.

Implement the service management plan.

Monitor measure and review the achievement of service management objectives.

Identify actions for continual improvement.

ISO/IEC 31000

ISO/IEC 31000

The ISO 31000 risk management standard defines the requirements for effective risk management in enterprises, which can be applied to the planning, management activities.

The ISO 31000 communication processes in public, private or social areas, aiming to increase operational efficiency, management, shareholder trust.

The ISO 31000 minimizes deferent kinds of losses.

ISO/IEC 31000

ISO/IEC 31000 Result

ISO/IEC 31000 Enterprise Risk Management System Certificate shows that the organization has a corporate identity and gives reputation to its competitors.

In the ruthless competition conditions of today's world, every effort is to be one step ahead of the competitors.

Information Security Management

NOZOM will Support you by: