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Maturity Assessment (Qiyas)

Maturity Assessment (Qiyas)

A structured way to baseline, evidence, and improve your digital-government score—aligned to DGA’s Qiyās measurement.

Why it matters

Qiyās is the Kingdom’s official measurement for government digital transformation. Recent guidance highlights a shift from generic “maturity” to compliance with defined standards—with entities asked to supply evidence, track actions, and improve service outcomes in line with the national Digital Government Strategy (2023–2030).
DGA provides a central platform for documenting requirements, routing them to owners, and uploading evidence to close each item—so internal coordination and audit-ready documentation are essential. 

How the Qiyās assessment is carried out

  • Scope & preparation: Confirm which Qiyās domains/requirements apply; identify data sources, owners, and existing evidence. (Alignment to DGA measurement scope.) 
  • Baseline & evidence mapping: Review policies, processes, systems, and service KPIs; collect artifacts; rate compliance per requirement and record gaps with owners and due dates. (Supports DGA platform workflows.) Oss
  • Gap remediation plan: Prioritize fixes by impact and effort (quick wins vs. structural changes); define actions across people, process, technology, and data controls.
  • Mock review & calibration: Run a dry-run against Qiyās expectations to test completeness, consistency, and traceability of evidence; adjust ratings and actions where needed.
  • Submission support: Prepare the submission package and evidence index; assist with clarifications and follow-ups via the DGA platform.
  • Performance & continuity: Set a review cadence (monthly/quarterly) to monitor closure, keep evidence current, and feed improvements into the digital-transformation portfolio tied to the Digital Government Strategy. 

What you get

  • Qiyās compliance matrix with requirement-level ratings, evidence links, and owners. 
  • Evidence pack (policies, processes, screenshots, logs, KPIs) organized for assessor sampling and future audits. 
  • Remediation plan & tracker with priorities, milestones, and risks.
  • Mock-review report with findings and resolved actions.
  • Submission bundle aligned to DGA platform fields and required artifacts. 
  • Improvement cadence (dashboards and check-ins) linked to the organization’s digital-transformation roadmap. 
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